Sorry, no dogs (except guide dogs) - Twiggles are scared of them!

However, we get a lot of enquiries from holiday makers who bring their dogs on holiday, so we recommend Crostwick Boarding Kennels & Cattery. They're a 12 minute drive away from us (approx. 6.7 miles) and they will take dogs in at late notice (dependent on available space and vaccinations - dogs must have been administered the "kennel cough" vaccine 1 week prior to going into the kennel). Give them a call on 01603 737240 and speak to Jayne.

A carer is someone who, without payment (excluding benefits & allowances), provides help and support to a partner, child, relative, friend or neighbour, who could not manage without their help. This could be due to age, physical or mental illness, addiction or disability.

The term carer should not be confused with a care worker, foster carer or care assistant, who receives payment for looking after someone.

Practically any age! BeWILDerwood is a family adventure park, which means parents, grandparents, teachers and group leaders can all enjoy the play equipment just as much as the children. We don't want you to be sitting down and watching the kids play, we want you to get stuck in with them and run, jump, swing and laugh your day away all together!

For the teeny ones we have 'Toddlewood'. A safe and enclosed area for the little ones who may not be adventurous enough to go on the bigger play equipment. Toddlewood has all the magic and variety of BeWILDerwood, just in miniature!

If you have a teenager who enjoys the outdoors, has a sense of adventure and imagination then they should enjoy BeWILDerwood. The books that accompany the park may be a little young for them however the actual play time should be enjoyable. We have found that if the teenager is with younger siblings they will enjoy their day even more, however it is down to the individual so give us a go and see what you think!

Ideally we want you to stay all day! We advise that you allow a minimum of 3 hours to enjoy your time at BeWILDerwood, but most people enjoy a full day with us and never want to leave!

Yes, we're accessible to pushchairs and kid's buggies and we even allow them on our BeWILDerboats to make it even easier for you.

Every effort has been made to allow reasonable access to the park however, the upper woodland area, where the play structures are located, is naturally sloping and needs to be assessed as to individual needs.

All children under the age of 16 need to be accompanied by an adult.

Pre-booking is not essential but if you want to avoid queues and ensure speedy entry into the park we advise that you do so.

Online booking for groups, schools and birthday parties is coming soon. You can, however, download the Group, School and Birthday Party booking forms and send them to us once you've filled them in.

We do not do family day tickets, however we do have Annual Passes and Family Annual Passes, which are a very cost effective way to enjoy BeWILDerwood if you wish to visit us more than 3 times a year.

The Annual Passes (Individual and Family) are photocards and therefore apply only to the person they are issued to. Alternatively, if you would like to buy an Annual Pass for someone, you could buy a gift voucher to the same value which they can redeem for an Annual Pass.

No, however we do have a bicycle shed, situated in the car park, if you wish to travel via bicycle to come and see us!

Please wear outdoor clothes, trousers and shirts are best and sensible shoes. Actually anything you don't mind getting dirty (that includes the adults too!)

We are in the woods so there are plenty of trees that give extra shelter during light rain or intermittent showers. Some of our structures have sails covering them so you can continue playing, however you're better off coming prepared in case there's any heavy rain. When it does rain heavily we may have to close some rides. Booooooooooo.

Yes please! We have signed up to Feefo, an independent site that asks you for feedback on our behalf. It is a public website and your feedback goes straight there. We give them your email - they do not use it for anything else - and they send you a request for feedback.

If you want to leave feedback on the day of your visit then you can find forms at the Ticket Office or Bizarre Bazaar.

Alternatively you can email us by visiting our contact us web page and filling in the online form.

If you think you have lost something in BeWILDerwood you can either give us a call or email us about it.

We will keep lost property for one month before handing items over to a local charity. If we find anything of value we will hand it in at our nearest police station (Wroxham/Hoveton or North Walsham).

As many as you like. The park has 3,000 capacity and we will inform you at the time of your booking if there are a lot of other bookings on the same day.

No, you can amend the numbers on your booking at any time prior to paying for your visit.

Yes you will.

We've developed slightly different education programmes to suit either Key Stage 1 (ages 5 to 6) or Key Stage 2 (ages 7 to 11). The programmes are cross-curricular and are designed to be led by accompanying teachers within the group, using a supporting teacher's pack. Main activities are to be completed on the day of your school visit and each element of the programme includes additional experience activities (optional) according to the relevant key stage. You can either complete these on the day of your visit or take these activities back to school, providing a sense of continuity.

With a foundation in literacy the BeWILDerwood education programmes offer cross-curricular activities with a strong emphasis on the natural landscape of BeWILDerwood. Designed from the perspective of the creatures and characters who live there, chidren can essentially live the BeWILDerwood experience and engage with their natural surroundings, including the creatures and characters which inhabit the park.

All BeWILDerwood education programmes are designed to be led by the accompanying teachers within the group, encouraging everyone to discover BeWILDerwood together. A teacher's pack is provided, which you can download from our Education page. The pack is broken down into the following documents: plan your day, structure your day, teacher's guide, answer sheets, teacher's map and optional extra activities. The children’s Adventure Booklets will be handed out to each child upon arrival at BeWILDerwood.

Each programme has optional extra activities, both for completion on the day of the visit or for use back in the classroom. These are included in the teacher's pack. We recommend reading Tom Blofeld’s book, “A Boggle at BeWILDerwood”, prior to your visit. This will introduce the children to the characters that inhabit BeWILDerwood and undoubtedly enhance their experience of the park and certainly help build a sense of anticipation which drives each child’s imagination prior to the trip.

Ideally no later than 10 days before your actual party.

You can add to your party any time. To be sure of being able to feed you all we really do need 10 days notice.

We will consider any reasonable situations, however we cannot refund any amount from the basic package starting price.

No. The park opens at 10am and you can arrive at any time from when we open. We would ask that you arrive at the birthday meeting point, by the Yummy Yurts, at your booked time as the Yurt is only yours for half an hour.

Until we are shut if you have the energy!

No we do not, however the children do not always finish everything! The birthday Yummy Yurts are by the Munch Bar so you can get some grown up food there (or bring your own).

You are welcome to bring anything you like as additional food to your party - but the whole idea is to let us do the work for you!

Yes of course you can. We know that people have lots of fun choosing and/or making their own cakes.

It is round, chocolately and quite delicious. We are soon going to introduce a plain sponge cake for those of you that do not like chocolate - is there anyone out there that doesn't like chocolate?!!

We will take into account any special requests and if we cannot accommodate we will tell you.

We cannot cater for children with nut allergies or vegans and would recommend these children bring their own party fare with them.

Party bags are available for collection from the Grubbles' Greeting Gate at the end of your visit.

If you do not wish to go ahead with our birthday package but still wish to use one of our Yummy Yurts we charge £50 per hour. You will still need to book this in with us and pay in advance. Alternatively you can just turn up to see if the Yurts are free, however we cannot guarantee they will be free to use.

Most of our storage is only Twiggle sized (very tiny) which means unfortunately we can't look after your presents. We can, however, accept into our care any additional party food/drink and Birthday cakes you wish to bring. These may be left with us on arrival at the Grubbles' Greeting Gate

Ideally no later than 10 days before your actual visit.

You can add to your group at any time, however we ideally need confirmation of final numbers and payment 10 days before your actual visit.

We will consider any reasonable situations.

No. The park opens at 10:00am and you can come any time from when we open. You can stay until we shut if you have the energy!

We have several catering outlets. Take a look at our food & drink section for more information.

Yes you can and we have plenty of picnic areas.

At the moment we do not. We allow you to return to your cars so it is possible to leave them there and collect them when you are hungry.

Wear sensible shoes and suitable clothes for running, jumping, climbing and swinging your day away (save the stilettos for the Thornyclod). If you want to know more top tips, about preparing for your group visit, take a look at our plan your visit information.