Attention all WILD Explorers – Please read this page before visiting our WILD woods as it has lots of super useful stuff you need to know - including COVID safety!

If you come to play in the woods, we ask that you follow the guidelines we now have in place – they're to keep everyone safe!
BeWILDerwood Character

Before your visit

Book tickets.

Make sure you have BOOKED tickets via our website. We will not be able to guarantee entry to the park without a booking, especially whilst we are operating at reduced capacity. And remember, we sell out FAST, so be quick!!!

Download your tickets.

Once you’ve booked, you’ll receive a confirmation email with a link to download your tickets. Please download your tickets straight away so you can ensure you’ve selected the correct tickets for the correct date…feel free to give us a call if needed!

Do not visit if you are feeling unwell.

If you have developed any COVID symptoms or been in contact with someone who has tested positive – just let us know and we will be happy to rearrange your visit.

Wear appropriate clothing.

Please ensure you wear comfy clothes and shoes that are suitable for running, jumping, and climbing in our WILD woodland. It’s best to have legs covered for sliding down slippery slopes. Come prepared for all weathers as we are entirely outdoors!

Check our social media for updates before visiting.

Follow us on Facebook, Instagram and Twitter for the most up to date information.

Whilst you’re here

Keep your distance!

Everyone is here to have a fantabulous, and safe, day out. So please, respect everyone’s personal space, including members of our Twiggle Team. Don’t forget to adhere to the latest government guidance.

Have your tickets ready to show the Twiggle Team at the gate.

We will get you checked in and give you everything you need to have the BEST day out…Pssst! Showing the tickets on your talky device (aka mobile phone) is fine!

Join the queue (if there is one

There are brightly coloured posts to show a safe distance from one another within our queuing systems.

Sanitise your hands.

We have hand sanitiser dotted all over the park, please use them regularly throughout the day.

Card payments as much as possible please!

We also ask you use contactless wherever possible.

We're good to go. Visit England.

Please be patient with us!

Things may take a little longer than usual, but rest assured we’re doing our very best to keep you safe and ensure you have the best day out!

Read about what we’re doing to keep you safe (PDF)