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FAQs
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Tickets and Pricing
- Do we have to sign a waiver to enter?
- What is your returns policy?
- Can I change the date of my ticket if we can no longer attend?
- Do adults pay?
- Can I pay with cash?
- What is BeWILDerwood's definition of a 'carer'?
- Do you accept Blue Light/NHS/Military Cards/Student discount?
- Do you sell BeWILDerwood gift vouchers?
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General
- What is BeWILDerwood?
- What age is BeWILDerwood suitable for?
- What is the average amount of time visitors spend at BeWILDerwood?
- Are dogs allowed in BeWILDerwood?
- What sort of clothing should we wear to BeWILDerwood?
- Is there any indoor play or cover at BeWILDerwood?
- Can I drop my children off at BeWILDerwood and pick them up later?
- Can I smoke?
- Do you have lost property, I left something behind?
- Do you have lockers onsite?
- Do we need to bring insect repellent?
- Can I bring alcohol into the park?
- Do you do birthday parties?
- Do you have EV charging available?
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Accessibility
- My child finds queuing difficult - do you offer any support for neurodiverse visitors?
- Is BeWILDerwood pushchair and buggy friendly?
- I'm pregnant and won't be joining, what ticket do I need?
- Are there height or weight restrictions at BeWILDerwood?
- Do you have Changing Places?
- Is BeWILDerwood wheelchair accessible?
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